Eventually, I began allowing myself to acknowledge what I’d always inwardly known: that there’s no higher purpose than making an emotional connection with another person. That the success of an endeavour isn’t in the broad strokes and metrics – the sales, or downloads, or ratings, or comments or whatever else – but in the myriad individual moments where someone would be briefly touched, or empowered. Ephemeral, unmeasurable, rarely reported. But critical.